Quality grooming takes time, which means additional time may be required depending on your pets breed, coat, condition and behavior. We ask that you allow a minimum of 3-4 hours from arrival per pet for their grooming appointment. This is for your pet's benefit, as the grooming process can be tiring, for pet and groomer. Pets are given multiple breaks throughout the groom process to rest. All pets in our care are given water, comfortable beds, potty breaks and lots of love and attention. If your pet has special needs, please let us know and we will work to accommodate them.
Proof of Vaccinations
In order to maintain the safest possible environment for our furry guests, we require that all pets in our salon be up to date on their vaccinations. Please bring in proof of vaccinations or have your vet fax us their vaccine history before your pets first appointment with us. For dogs, we require Rabies, Distemper and Bordetella. For cats, we require FVRCP and Rabies. As you update your pets vaccines, it is your responsibility to provide proof of up to date vaccinations for our records.
The Magnolia Paw Spa uses a time based pricing system that varies with each pet. Hairstyle, size, behavior, length and condition of your pet's coat are all factors in determining pricing. Stop by or call us and we will gladly give you an estimate for the grooming service you are looking for. Note: If your pet is matted, extra de-matting fees may apply.
Drop Off and Pick Up
We offer drop off times between 8:30am to 12:30pm, your drop off time will be discussed when you make, or rebook, your appointment. Clients that rebook always get priority for early morning appointments.
Dropping off before your scheduled appointment time is by prior request only, with the foreknowledge that your dog's groom will not be started before your original drop off time.
Pick up time will be discussed when you bring your pet in for its appointment, we will try our best to accommodate your schedule.
Arriving late to your appointment forfeits your privilege to a preferred pick up time. Appointment length will be estimated from 4-5 hours after your pet has arrived in our salon.
Please pick up your pet in a timely manner after you have received a call from us that your pet is ready, as space in our salon is limited and your pet can't wait to show off their new 'do!
Let us know, in advance, if you cannot pick up within an hour of your estimated end time, 3-4 hours after arrival.
Pets picked up after the closing time of 4:00 p.m. will incur a fee of $1.00 per minute.
Rebooking your appointment procures you a discount on your next grooming service, first pick of drop off times, priority on our cancellation list, complimentary bang trims between grooms, and helps set your dog up on a consistent schedule to keep them looking their best!
Things to Know Before Your Appointment
Because of the small, intimate, size of our salon, we are no longer taking new dog clients over 70 pounds for bath or groom services.